Eric Bauer is reliability engineering manager in the IP Platforms Group of Alcatel-Lucent. He currently focuses on reliability and availability of Alcatel-Lucent's cloud related offerings, IMS and other solutions. Before focusing on reliability engineering topics, Mr. Bauer spent two decades designing and developing embedded firmware, networked operating systems, IP PBXs, internet platforms, and optical transmission systems. He has been awarded more than a dozen US patents, authored four engineering books and has published several papers in the Bell Labs Technical Journal. Mr. Bauer holds a BS in Electrical Engineering from Cornell University, Ithaca, New York, and an MS in Electrical Engineering from Purdue University, West Lafayette, Indiana. He lives in Freehold, New Jersey.